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Be seen from day one.
A VIP label and a highlighted catalogue profile.
TOP becomes available once your profile is approved and public.
Help & frequently asked questionsCredits, top-ups and TOP, step by step
How do I buy and top up credits?
In your account, open TOP & credits and choose Top up credits. Select an amount and check the price. Continue, enter the required billing details and confirm the order. Then pay the exact amount by bank transfer using the correct payment reference. Credits are added after the payment is received and matched. Select and confirm your TOP dates separately.
How much do credits and TOP cost?
Pre obe krajiny platí rovnaký kreditný cenník. 1 kredit = 20 Kč. 24 hodín · 1,25 credits; Week (7 days) · 7,5 credits; 14 days · 13,5 credits; Month (30 days) · 25 kreditov.
How do I activate TOP for my profile?
Click Boost profile for your approved, public profile. Choose an immediate 24-hour boost or select the starting day of a week or month in the calendar. Check the profile, price and dates. Credits are only deducted after your confirmation. TOP highlights your profile in the catalogue and adds a VIP label; the homepage VIP selection rotates.
I paid but cannot see my credits. What now?
Credits appear after your bank transfer is received and matched. Open Top-ups and payments, select the order and refresh its status. Check the amount and payment reference. Do not send the same payment again. If it cannot be matched, contact support with your order number.
Where can I see my balance and history?
V časti TOP a kredity nájdeš zostatok, Históriu kreditov a Dobitia a platby. Zostatok je spoločný pre tvoje profily v oboch krajinách. Aktívne a naplánované termíny nájdeš pod kalendárom vybraného profilu.
How long does TOP run and how do I extend it?
An immediate boost lasts a full 24 hours. A 24-hour extension follows the active period. A week is 7 consecutive days and a month is 30 consecutive days; choose the starting day in the calendar. Calendar days run from midnight to midnight in Prague time. Paid periods do not renew automatically. Afterwards, your profile returns to standard visibility.
Can I cancel a scheduled TOP period?
You can cancel a whole future period before it starts and its credits return to your wallet. Once started, it cannot be cancelled or partly refunded. Hiding a profile does not pause an active TOP period.
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